Business User Services - ITGuyZ

Proactive monitoring and maintenance of systems. Helpdesk and remote support for staff. Scheduled updates and patch management

Firewall installation and management. Antivirus/anti-malware deployment. Security audits and risk assessments. Employee cybersecurity training and phishing simulations

Setup and management of VoIP phone systems. Call routing, voicemail-to-email, and remote extensions

Sourcing and supplying laptops, desktops, servers, and accessories. Software licensing and renewal management. Device lifecycle management

Assistance with industry compliance (GDPR, ISO, HIPAA where applicable). Data handling policies and documentation. Encryption and access control best

Migration to cloud platforms (Microsoft 365, Google Workspace, Azure). Cloud file storage and sharing setup. Cloud backup solutions

On-premises or hybrid server setup (Windows Server, NAS, etc.). Active Directory and user permissions management. File and application

Design and setup of business-grade Wi-Fi and LAN. Network security configuration (firewalls, VLANs). VPN setup for remote teams

Business email setup and migration (e.g., Microsoft Exchange, Google Workspace). Configuration of collaboration tools (Microsoft Teams, Slack, Zoom).

Domain registration and renewal. Website hosting and email domain setup. Basic website maintenance or CMS support (e.g., WordPress)

Technology planning aligned with business goals. IT audits and roadmap development. Vendor and software evaluation

Automated backup systems (cloud + local). Disaster recovery planning and testing. Data restoration in case of system failure